ConvoDesk lets any business deploy a customer-support AI without writing code. Upload your product catalogue, FAQs, and policies, and the bot instantly answers customer questions in natural language across WhatsApp, web chat, and Instagram DMs. It books appointments, tracks orders, collects leads, and hands over to a human agent with full context when the conversation needs one. Supports English, Tamil, and Hindi out of the box, with a live dashboard showing every conversation and resolution rate.
80% of customer questions get accurate, instant answers at 2 AM as easily as 2 PM - without growing your team.
The bot shares product cards, checks stock, and takes orders right inside WhatsApp where your customers already are.
Complex conversations hand over to your agents with full context - customers never repeat themselves.
English, Tamil, and Hindi replies out of the box, matched automatically to the language the customer uses.
Your account is provisioned, branding applied, and your data import begins. You meet your dedicated onboarding specialist the same day.
Hands-on training sessions for every user role, in plain language. Your existing data is migrated, verified, and signed off by your team.
ConvoDesk becomes part of the daily routine. We fine-tune settings from real usage, and weekly check-ins remove any friction fast.
A business review with real numbers: time saved, errors reduced, growth unlocked. From here, quarterly reviews keep the value compounding.
All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Backups run daily with point-in-time recovery.
Every user sees exactly what their role allows — with full audit logs of who did what, and when.
Cloud-hosted by default; Enterprise plans support on-premise or private-cloud deployment inside your own network.
“ConvoDesk answers 4 out of 5 customer chats end to end. Our two support agents now handle what used to need eight people.”