ConvoDesk / Features

Features

Everything ConvoDesk does for you, and how it works.

Features

Everything Included

The Difference

Before vs After ConvoDesk

AspectWithout ConvoDeskWith ConvoDesk
Getting startedWeeks of setup and configurationLive in days with guided onboarding
Daily workManual entry, spreadsheets, follow-upsAutomated workflows and AI assistance
VisibilityMonth-end surprises and guessworkReal-time dashboards and instant alerts
ErrorsHuman slips that cost moneyValidations and checks on every step
SupportYou are on your ownDedicated team, WhatsApp support & SLA
CostHidden overruns and surprise billsTransparent plans that scale with you
Integrations

Plays Well With Your Tools

Built on a modern stack, connected to the tools your business already runs on.

PythonGPT IntegrationLangChainWhatsApp APILaravelRedisWhatsApp Business APIExcel Import/ExportREST API & WebhooksEmail & SMS Alerts
How It Works

From Zero to Running

1

Train It on Your Business

Upload your catalogue, FAQs, and policies. The bot learns your business in minutes - no code, no flowcharts.

2

Connect Your Channels

Official WhatsApp API, website chat widget, and Instagram DMs feed into one shared inbox.

3

Go Live and Watch

The dashboard shows every conversation, resolution rates, and the questions the bot could not answer.

4

Improve Continuously

One click teaches the bot from missed questions, so it gets smarter every week.

Who It's For

Perfect For

E-commerce StoresClinics & HospitalsReal EstateTravel AgenciesEducational InstitutesService Businesses
FAQ

Common Questions

Will the bot say wrong things about my business?

The bot answers only from the content you provide and says "let me connect you to the team" when unsure. You review missed questions and approve improvements.

Is this the official WhatsApp API?

Yes - fully official Meta WhatsApp Business API, with green-tick verification support.

How fast can we go live?

Most businesses launch the same day: upload content, connect WhatsApp, test, and go.